Overall Winners (2)
- Tropical Smoothie Cafe - Marketing
- Homewatch CareGiverst - Operations & Technology
Marketing Finalists (4)
- Tropical Smoothie Cafe
- KFC
- MOOYAH Burgers, Fries & Shakes
- Primrose Schools
Operations & Technology Finalists (4)
- Goldfish Swim School
- Hungry Howie's Pizza
- Homewatch CareGivers
- Camp Bow Wow
Marketing & Branding (8)
- Tropical Smoothie Cafe - Best Big Budget Campaign
- Budget Blinds - Best Digital Campaign
- KFC Local - Marketing Leadership
- Blaze Pizza - Best Limited Budget Campaign (under $1 million)
- MOOYAH Burgers, Fries & Shakes - Best Loyalty App
- Primrose Schools - Best PR Campaign
- Smalls Sliders - Best Social Media Campaign
- Tropical Smoothie Cafe Cause - Marketing Champion
Products & Services (5)
- Hungry Howie's Pizza - Most Innovative Product Introduction
- Homewatch CareGivers - Most Innovative Service Introduction
- Camp Bow Wow - Most Innovative Use of Customer-Facing Digital Tools
- Goldfish Swim School - Most Innovative Use of Data
- AlphaGraphics - Most Innovative Use of Technology: Services
Operations & Technology (5)
- Little Caesars Pizza - Most Innovative Building Design, Remodel, or Prototype
- Homewatch CareGivers - Most Innovative Franchisee Support
- Cousins Maine Lobster - Most Innovative Operations Team
- Goldfish Swim School - Most Innovative Use of Data
- Batteries Plus - Most Innovative Use of Technology
Human Resources (4)
- Generator Supercenter Franchising, LLC - Most Innovative Employee Hiring
- Generator Supercenter Franchising, LLC - Most Innovative Employee Recruiting
- BrightStar Care - Most Innovative Employee Retention
- Altitude Trampoline Park - Most Innovative Employee Training
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