Overall Winners (2)

  • Denny's - Marketing
  • Dickey's Barbecue Pit - Operations & Technology

Marketing Finalists (4)

  • Dogtopia Canada
  • Tropical Smoothie Cafe
  • Budget Blinds / Home Franchise Concepts
  • Denny's

Operations & Technology Finalists (4)

  • Kona Ice
  • Dickey's Barbecue Pit
  • MassageLuXe
  • BrightStar Care

Marketing & Branding (8)

  • Kumon North America - Best Big Budget Campaign
  • Dogtopia Canada - Best Digital Campaign
  • RNR Tire Express - Best Limited Budget Campaign (under $1 million)
  • Tropical Smoothie Cafe - Best Loyalty App
  • Denny's - Best PR Campaign
  • Budget Blinds/Home Franchise Concepts - Best Social Media Campaign
  • Denny's - Cause Marketing Champion
  • CicisĀ® Pizza - Local Marketing Leadership

Products & Services (5)

  • Hand & Stone Massage and Facial Spa - Most Innovative Product Introduction
  • Assisted Living Locators - Most Innovative Service Introduction
  • Twin Peaks - Most Innovative Use of Customer-Facing Digital Tools
  • BrightStar Care - Most Innovative Use of Data
  • Cruise Planners - Most Innovative Use of Technology: Products

Operations & Technology (6)

  • Kona Ice - Most Innovative Building Design, Remodel, or Prototype
  • Wireless ZoneĀ® - Most Innovative Franchisee Support
  • Re-Bath - Most Innovative Operations Team
  • Dickey's Barbecue Pit - Most Innovative Supply Chain Improvements
  • Camp Bow Wow - Most Innovative Use of Data
  • MassageLuXe - Most Innovative Use of Technology
  • MassageLuXe - Most Innovative Use of Technology: Services

Human Resources (3)

  • America's Swimming Pool Co., The Cleaning Authority, & Woofie's Pet Care - Most Innovative Employee Recruiting
  • Homewatch CareGivers/Authority Brands - Most Innovative Employee Retention
  • ManageMowed - Most Innovative Employee Training