Overall Winners (2)
- Denny's - Marketing
- Dickey's Barbecue Pit - Operations & Technology
Marketing Finalists (4)
- Dogtopia Canada
- Tropical Smoothie Cafe
- Budget Blinds / Home Franchise Concepts
- Denny's
Operations & Technology Finalists (4)
- Kona Ice
- Dickey's Barbecue Pit
- MassageLuXe
- BrightStar Care
Marketing & Branding (8)
- Kumon North America - Best Big Budget Campaign
- Dogtopia Canada - Best Digital Campaign
- RNR Tire Express - Best Limited Budget Campaign (under $1 million)
- Tropical Smoothie Cafe - Best Loyalty App
- Denny's - Best PR Campaign
- Budget Blinds/Home Franchise Concepts - Best Social Media Campaign
- Denny's - Cause Marketing Champion
- CicisĀ® Pizza - Local Marketing Leadership
Products & Services (5)
- Hand & Stone Massage and Facial Spa - Most Innovative Product Introduction
- Assisted Living Locators - Most Innovative Service Introduction
- Twin Peaks - Most Innovative Use of Customer-Facing Digital Tools
- BrightStar Care - Most Innovative Use of Data
- Cruise Planners - Most Innovative Use of Technology: Products
Operations & Technology (6)
- Kona Ice - Most Innovative Building Design, Remodel, or Prototype
- Wireless ZoneĀ® - Most Innovative Franchisee Support
- Re-Bath - Most Innovative Operations Team
- Dickey's Barbecue Pit - Most Innovative Supply Chain Improvements
- Camp Bow Wow - Most Innovative Use of Data
- MassageLuXe - Most Innovative Use of Technology
- MassageLuXe - Most Innovative Use of Technology: Services
Human Resources (3)
- America's Swimming Pool Co., The Cleaning Authority, & Woofie's Pet Care - Most Innovative Employee Recruiting
- Homewatch CareGivers/Authority Brands - Most Innovative Employee Retention
- ManageMowed - Most Innovative Employee Training
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